Turmoil in Kuala Lumpur
(A long tale of nuisances besetting me while I was in Malaysia, and beyond.)
I arrived in Kuala Lumpur on a Friday night. On Saturday, my laptop
computer stopped working. I had to wait until Monday to have some
technicians look at it, but nobody could fix it. So I went to the Apple
website and ordered a nice new MacBook Pro with top configurations, to
be delivered to me in Malaysia. After a week, I checked to see if there
was already a delivery date and learned that the order had been
cancelled, no reason given. I tried it again, and the next day Apple
cancelled the order again. I asked a friend in the USA to make the
purchase for me, but he wasn’t given the option to deliver the computer
outside the country. I asked a friend in Brazil, but the prices there
are exactly double the prices in other countries. While I was doing all
that, my iPhone stopped working too. I could still use it with wifi, but
cellular data was not available.
I finally resigned myself to get a computer with much lower specs than
what I could get online, and went to a store to buy it. Then my Bank of
America card got blocked when I tried to make the purchase. Calling the
bank on the phone (which was also a problem because my iPhone was
broken) didn’t help, they insisted they could only confirm my identity
if I had a USA phone number or if I went in person to one of their
branches. With no computer, no phone, and no access to my bank account,
going to the USA was actually the only sensible thing to do.
That was a 30 hour trip: 1 hour taxi to the airport + 4 hour wait at the
airport (because my plane was delayed) + 7.5 hour flight to Dubai + 2
hour wait at the airport + 14.5 hour flight to New York + 1 hour taxi to
my friend’s house.
While in New York, I was able to solve some of the problems. My bank
card got unfrozen (but it required a couple of phone calls and two trips
to the bank). I bought a new computer (at the Apple store, with lower
specs than I would have wished). The old computer is still in a coma,
refusing to let me get all the data that’s in there. The iPhone needs to
have parts replaced, but since I bought it in Spain that can only be
done there because they don’t have those parts here. Fortunately, my
next destination is going to be Barcelona, so I hope I can solve the
remaining problems there.
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